There are three methods to claim benefits:
- A computer that is connected to the internet
- A touch-tone phone
- The person is reporting to the Career Center
These automated platforms are accessible 24/7 all week long and are also used to monitor the status of payments.
A week of unemployment benefits begins at the end of Sunday and concludes on Saturday night at midnight. If you’re the claimant trainee, an unemployment benefit week begins on Saturday and runs until Friday at midnight.
Claiming Online
You’ll require a PIN and an Internet browser that is equivalent to or greater than Microsoft Internet Explorer or Netscape, 4.0 or higher.
- Make a claim for unemployment through the GDOL (Georgia Department of Labor) website.
- Choose the option to claim Weekly Unemployment Benefits on the department’s homepage or the landing page.
- On the Certification Access page, choose the week that you wish to be able to verify, and then enter the Social Security number and 4-digit PIN
Claiming By Phone
A touch-tone telephone and a four-digit PIN are required to be able to claim benefits via phone.
Oliver Telephone Numbers- 1-866-598-4164 (Toll-Free Number)
If you are having difficulty getting your certificate, contact customer service at 404-232-3001 or 1 877-709-8185 If you’re outside the Metro Area. until 4:30 p.m. from Monday to Friday.
Due to the high quantity of phone calls on Tuesday, Monday, or days following holidays it is possible to experience an extended wait for a call from an agent. To avoid this issue it is recommended to contact them on Wednesday and Thursday, as they are the most occupied days.
Information You Need
If you are filing a claim, you must have:
Anyone: A copy of your valid government-issued photo identification and an Employer Separation notice, in the event that you were issued one.
Previous Military Personnel at least one: the most recent DD-214 member 4 “orders to report”, “orders of release”, military earnings and leave statements or the W-2 form(s) that you have received from the most recent service in your military.
Prior Federal employees: Standard Form 50, Standard Form 8, W-2 form, or pay Stubs (if you were employed by the federal government at any point in the past year).
Union members Card for union members (if you belong to unions that assist in finding work).
Individuals affected by disaster An original copy of your most recent completed income tax return, or your the estimated quarterly payments to tax on income record(s) If you’re applying for disaster Unemployment Aid (DUA) or if you’re self-employed or a farm.
non-citizens: Both sides of the Employment Authorization Document.